• Eligibility: To be eligible for a return, the item must be unused and in the same condition as received.
• Timeframe: You have [X] days from the date of delivery to initiate a return.
• Return Process: Contact our customer service to initiate the return process. Please provide the order number and reason for the return.
• Refund: Once your return is received and inspected, we will notify you of the approval or rejection of the refund. Refunds are processed within [X] days.
• Shipping Costs: The customer is responsible for return shipping costs unless the return is due to a product defect.